I was introduced to Chiral about two years ago and was impressed with the overall look and features of the package. However, at this stage it lacked either an orthodontic module or the ability to handle NHS claims. Over the following eighteen months we worked to help Dominic and the team develop both these areas.
The current version can now process and manage NHS claims and allows various reporting functions to assist with contract management. There is an orthodontic screen which can record sequential assessments for case monitoring. Data can be dropped into configurable GDP reports and letters. Underpinning this is a very capable, user-friendly practice management package with powerful account and reporting facilities.
The software is constantly evolving and the Chiral team are responsive to new ideas and suggestions. The package as it stands is already exceeding expectations and I look forward to the continuing development.
Dr Paul Ward, Chairman of the British Lingual Orthodontic Society, Orthodontic Specialist and practice owner
We have been using Chiral systems for my practice management software for over four years. We have found the system easier to use than previous alternatives and the technical support that we have had from the company has been excellent.
They have always responded quickly when asked to do so and reacted positively to suggestions for improvements. They have recently upgraded the system to make it even easier to use and more versatile. I am currently working on an endodontic assessment and treatment template which will be incorporated into the software package in the near future.
As with all their software it will be possible to customise the templates so that any clinician using them can have them adapted.
Dr Tony Druttman, Endodontic Specialist and practice owner
As one of the first users of Chiral Systems, I have seen just how far the software and company have come since implementation. Chiral Systems is constantly and rapidly evolving and I am not only impressed by what the company produces time and time again, I also see real results and improvement in the day to day running of my practice by using their framework. They have created a dynamic and adaptable workflow that each member of my team adheres to effortlessly, demonstrating a high level of understanding on how dental practices work.
It is laudable how the company stays ahead of the curve when it comes to technological developments, accounting for the ever-changing requirements and pressures placed on dentists. They have now introduced full sms, telephony, email and online booking integration, which means that I no longer have to choose different suppliers for these functions, it is all in there, in one system. Nevertheless, I find the tablet integration absolutely brilliant, as I now have the peace of mind that I am fulfilling compliance at every step of the patient’s treatment process and reduced admin time by at least 2 h a day.
What I love about the team at Chiral is that they listen to feedback and always introduce features that may seem small and minimal, such as placing the patients into a cancellation interest list, but make a huge difference to my appointment book and my income. I wholeheartedly recommend Chiral Systems to practice owners who are after a system that does what it says it would, who are not admin fans and would like to take their practice to the next level.
Dr Steve Sharma, Dental Surgeon and practice owner
We have had this dental patient management system installed since its inception 3 years ago . The principal Chiral team of Dominic Hanlan and Cristina Sabau set the system up for us in a very efficient manner, facilitating its implementation as smoothly and painlessly as possible. They spent much time and effort in explaining it to our team members and nothing seemed to be too much trouble for them.
The support team have always been extremely prompt , efficient and effective at resolving any issues, remotely or onsite.
The system is very easy to use and is indeed user friendly . It is also remarkably adaptable and modifiable to suit individual practitioner needs. Recent updates have extended the functionality to provide almost everything any dentist may wish to use. The financial reports provided are excellent and instantly accessible. The Key Performance Indicators are invaluable as are the cost centres as they monitor specific treatment incomes.
I have been particularly impressed by the simplicity and logical layout of the system, particularly in comparison to its competitors .
I have no hesitation in strongly recommending Chiral systems.
Dr George Druttman, Prosthodontist and practice owner BDS, LDS RCS (UK), MS. Cert.Pros (US)
I have known Cristina for 4 years. She has been my main contact at Chiral systems. Cristina is very approachable, professional and has always done her best to help with any problems which have become apparent with regards to Chiral. She is very reliable, hardworking, and keen to carry out her job to the best of her ability.
I have really enjoyed working with Cristina and think she is a real asset to any company which she works for. Her wonderful personality and good work ethics makes her a wonder individual to work with or be in contact with.